Shipping Policies

We ship accessories, veils, and sample size purchases within 5 to 7 business days of your payment. Cut-to-order dresses ship within 8 to 12 weeks of purchase. Custom gowns ship within 20 weeks. Please contact us for a more definite estimate for the production and shipping time frame for your cut-to-order or custom gown. We also offer a free rush option for customers who need their gowns in 6 weeks or later. If you are interested in a Rush service, please include that request in “Notes to Seller” in your first payment for the gown. We will forward shipping information, including a tracking number, via Etsy convo immediately after sending your purchase. Accessory orders will be shipped via USPS Priority Mail with included tracking and insurance. USPS Priority Mail provides delivery within 3 to 5 days. All gown orders are shipped via FedEx with included tracking and insurance. FedEx deliveries require signature confirmation by the buyer. If you are in the U.S., FedEx provides secure delivery in 5 to 7 days. If you are in another country, your delivery may be slightly delayed by customs offices. We will always ship your purchase in the time frame promised, but we cannot be held responsible for shipping delays caused by our carriers. In the rare instance that your purchase is lost or damaged during shipping, we handle these problems on a case-by-case basis. We only ship to the address listed in your order. Please ensure that this address is correct and current. Any packages returned due to a previous or incorrect address will only be reshipped at the buyer's cost.